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911 Operator

911 Operator

Jutsu Games · released Feb 24, 2017

CasualIndieSimulationStrategy

Game about the difficult work of people that manage emergency lines and services. Answer incoming calls and react properly - give first aid instructions, advise, dispatch correct number of firemen / police / ambulances, or sometimes - just ignore the call. Play on ANY CITY in the world!

82
VGC Score
Stablehigh confidence
75%
At launch
89%
Steam all-time
57%
Press
50%
Player sentiment
89%
Recent sentiment

Screenshots & trailers

Review sentiment over time

Weekly positive-review rate (green) and review volume (bars). Dashed lines mark significant patches; the amber line is the start of the current scoring window. Hover the dots to see what drove a dip or a jump.

How this score was computed

The VGC Score is a weighted blend on a press-comparable 0-100 quality scale. Steam approval rates are first calibrated (95% positive on Steam ≈ 89.5 quality, since Steam approval skews high). Press and tracked creator reviews each count ~2x a player review and share one cap against player evidence (creator buy/skip calls pool into an approval rate, calibrated like Steam approval); all-time sentiment is capped and halved (it's context, not verdict); reviews of the current build carry the most weight when a fresh patch anchors the window; and a 'typical game' prior keeps small samples from pegging the scale. Because press reviews and Metacritic user aggregates describe the launch build, their weight decays as the game ages (3-year half-life after a 1-year grace). That's how a game that launched rough can outgrow its old reception once updates win players over. Reviews under 2h playtime (the refund window), non-Steam activations, and free copies are downweighted.

ComponentPositiveQuality (0-100)Weight (pseudo-reviews)
Press reviews (OpenCritic)574
All-time Steam reviews89%821000
Metacritic user ratings0
Post-patch Steam reviews (trust-weighted)89%8341
Calibration prior (typical game)7250

Scoring window: last 30 days (no significant patch detected) · 116 reviews sampled · 43 total reviews in window · weighted 33.4 up / 4.3 down · computed 2h ago · full methodology →

Press & Creators reviews (14)

Individual verdicts from outlets we track: scored reviews first, most trusted outlets first among them. The small badge is each outlet's trust score: how well its scoring history aligns with players.

  • 80
    trust 76Aug 27, 2021

    911 Operator charmed me at first sight and I enjoyed the game very much at the beginning until I could not tear myself away from it. After all, the idea is very interesting and the developers have done very well with the title. Unfortunately, the game time is very short and the game had a stereotypical effect on me over time. Nevertheless, 911 Operator still deserves a high rating for the great and flawlessly crafted audio and for the very fun and catchy first hours of gameplay.

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  • 70
    trust 70Oct 26, 2018

    Overall this is a title that will live or die based on how fascinated you are with the premise. Though mechanically it’s not very complex that isn’t to say it’s easy by any means. You’ll have to be smart about how you use your units, learn to always handle calls before anything else (if nothing else time slows down while you’re on the phone), and then experiment with personnel and equipment to figure out what seems to work for you. It may not be very action-oriented, but there is a certain thrill to a job well done and when you throw in some oddball calls you need to deal with it’s certainly a unique experience.

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  • 70
    trust 65Apr 17, 2017

    A wonderfully executed arcade game, slow yet quick paced, keeps you on your toes. An enjoyable point and click.

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  • 40
    trust 65Mar 10, 2017

    Overall the game just doesn't have enough going for it. The concept is interesting but the execution is lackluster to all but a very niche audience.

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  • 78
    trust 61Mar 18, 2017

    The gameplay mechanics and overall design of 911 Operator both made it a hugely enjoyable experience for me. Initially, I shrugged off this game as being one of those janky simulator games that you really need to be an enthusiast to fully appreciate. I was completely wrong. I’ve spent a good twelve hours on this game over the course of this week and loved every moment of it. The game is well worth the $14.99 price tag, even for those who don’t usually like the simulator genre.

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  • 60
    trust 60Oct 30, 2018

    If you fancy challenging your mind for a few hours with something that isn't too frenetic, then you might want to give this a go.

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  • 55
    trust 59Oct 19, 2018

    911 Operator is an interesting game which truly shows what it is like to be the person at the end of the phone who has to direct emergency crews around cities. This won’t make you envy the job but hopefully, give empathy. The game suffers from the repetitive nature of the missions, but I don’t think anyone is an expecting fast high-octane action. For the price, I imagine fans of strategy and simulation games will get the most out of this title!

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  • 60
    trust 59Dec 13, 2017

    911 Operator is a game that most would assume to be a laughably bad title. However, the game proves that wrong as it takes itself seriously and tastefully addresses the pressure that emergency services no doubt feel in reality. Approaching situations strategically will generate the best results, and handling emergency phone calls is an exciting concept.

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  • 78
    trust 58Dec 27, 2017

    911 Operator is a game that makes un an emergency dispatcher. It features plenty of prerendered cities with an ability to add more by using real-life road grid. It allows ultimate replayability, but would you like to play this game indefinitely? I doubt it.

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  • 65
    trust 55Mar 5, 2017

    911 Operator successfully taps into some addicting resource management gameplay and effectively combines it with a unique emergency call center scenario. This foundation is solid, but repetitive mechanics combined with a lack of content and relative ease of progress leave this simulation feeling lackluster.

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  • 45
    trust 52May 8, 2020

    911 Operator really misses the mark. It's a good attempt at showing what a 911 operator may do, but you're effectively playing a mobile game on for the cost of a PC game.

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  • 60
    trust 52Nov 20, 2017

    The price is a bit hefty, but it’s a clever idea that most definitely teaches you the way of the world, never letting you take things for granted. Unfortunately the awkward control scheme and the hugely repetitive nature will see you getting frustrated once the initial draw has worn off.

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…and 2 more tracked reviews.

Patch history